Finacial institutions can now communicate with their customers through MMS,SMS, or E-mail
NOTIFY – Notification Server
The notification server leverages the multiple communication channels such as SMS, MMS, E-mail, and social media to help banks connect with their existing and prospective customers. Apart from offering interactive online services such as balance enquiries, transaction confirmations etc., the notification server can help banks distribute marketing and promotional messages to prospects, also enabling up-selling and cross-selling to existing customers.
Banks can save costs and deliver an enhanced user experience
Using an efficient notification server, banks can reduce the cost of communicating information to customers or prospects through call centers or representatives. Banks also save significantly on bulk services or actions that involve repeatable actions. Banks can even structure products in such a way that notification services can be paid services. Using an efficient notification server, banks can reduce the cost of communicating information to customers or prospects through call centers or representatives. Banks also save significantly on bulk services or actions that involve repeatable actions. Banks can even structure products in such a way that notification services can be paid services. The customers also gain from these services, primarily in terms of convenience as well as prompt response and resolution of service requests.
The Ducont NOTIS Server-A practical and efficient way of establishing customer connect
Ducont NOTIS helps banks and other financial institutions by providing more flexibility to communicate with their customers through MMS, SMS or E-mail. It is designed for use with enterprise, financial & business applications & is built on a reliable, secure, scalable platform ideal for corporates of any size. NOTIS can be integrated with various applications and is capable of fast and reliable transmission of important data. The solution can work on Windows, UNIX, and Linux. The solution interface enables easy maintenance and administration for both users and system administrators.
Integration with social networking sites
Calendar & Reminders
- Self service module used across retail consumers, SMBs and corporates
- Multi-channel delivery
- Push & Pull
- User set-up
- MMS, SMS & E-mail messaging
- Integration with social networking sites
- Active directory integration
- Multiple sender ID
- Message forward & resend
- Distribution lists
- Broadcast bulk message via pull
- Mail campaign
- Calendar & Reminders
- Skins & Layout
- Content filtering
- Notification queuing
- Trigger/Alert mechanism
- GUI for rapid notification templates design
- Flexible APIs
- Notification acknowledgements
- Multiple flavours (Microsoft & Java)
From The Blog
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The banking industry has come a long way from being largely personnel-driven around 5 to 7 years back to predominantly digital today.